We want you to your gear to be a perfect fit, and we have a 30-day return policy, which means you have 30 days after you order has shipped, to request a refund.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Any purchases made through a third party retailer must be returned through your original point of sale. Any applicable shipping charges from your original order are non-refundable.
To start a return, complete the process at the following link: https://almsthre.returnly.com/. If you purchased your item through Facebook or Instagram, please contact us to initiate your return. You can ship your item back to us via your preferred shipping method, or purchase a return label from us for $4 for US orders.
Items sent back to us without first requesting a return may not be accepted. International customers are responsible for return shipping costs. Please note that any items marked final sale may not be returned.
You can always contact us for any return question at firstname.lastname@example.org.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right!
Please allow for 5-7 business days for returns to be processed. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.